Pure Lab Research LLC (“Pure Lab Research,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit purelabresearch.com or otherwise interact with our merchandise and services (collectively, the “Site”). This policy is product-neutral and applies to our general merchandise (e.g., scrubs/workwear, footwear, headbands, wristbands, and office/ accessory items).
By using the Site, you agree to this Privacy Policy and our Terms of Use.
1) Information We Collect
Information you provide directly
Account and profile details (name, email, phone, password)
Order and delivery details (billing/shipping addresses, items purchased, contact notes)
We use PCI-DSS–compliant payment processors (e.g., Stripe) to process payments. We do not store full credit/debit card numbers or CVV codes. Our processors may collect and store payment data to complete your transaction.
Information collected automatically
Device and usage data (IP address, browser and device type, operating system, referring/exit pages, timestamps)
Site activity (pages viewed, clicks, cart activity)
Cookies, pixels, and similar technologies (see Section 6)
Information from third parties
Shipping updates from carriers
Analytics and advertising insights (e.g., Google Analytics)
Fraud-prevention signals from payment and security providers
We do not intentionally collect sensitive personal information (e.g., government IDs, precise geolocation, health data).
2) How We Use Your Information
We use personal information to:
Fulfill orders and provide customer service (process payments; arrange shipment of merchandise; send order and delivery confirmations; handle returns and exchanges)
Operate, secure, and improve the Site (debugging, analytics, fraud prevention)
Communicate with you (service messages, account notifications, policy updates)
Market our merchandise (with your consent where required; you can opt out at any time)
Comply with law (tax, accounting, and legal obligations) and enforce our Terms
Legal bases for EEA/UK users: contract performance, legitimate interests, consent (where required), and legal obligations.
3) How We Share Information
We do not sell or rent personal information. We may share it with:
Service providers: payment processors, shipping carriers, email/SMS platforms, cloud hosting, analytics, customer-support tools—bound by confidentiality and security obligations.
Business transfers: in connection with a merger, acquisition, or asset sale, subject to this Policy.
Legal and safety: to comply with law or protect rights, property, and safety of users and the public.
4) Your Choices
Marketing: Unsubscribe using the link in any marketing email or contact us (Section 12).
Account: You can update certain information in your account dashboard.
Cookies/Tracking: Manage cookies via your browser and device settings; see Section 6.
5) Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to certain processing, or receive a portable copy of your information.
California (CCPA/CPRA): You may request to know, delete, or correct personal information and to opt out of certain data “sharing” for cross-context behavioral advertising. We do not sell personal information. To make a request, see Section 12. We will verify your identity and respond within the required timeframe. You have the right not to be discriminated against for exercising your rights. Authorized agents may submit requests with proper authorization.
EEA/UK (GDPR): You may lodge a complaint with your local supervisory authority if you believe our processing infringes applicable law.
6) Cookies & Similar Technologies
We use first- and third-party cookies, pixels, and local storage to:
Keep you signed in and remember preferences
Understand Site performance and improve features
Measure marketing effectiveness
You can control cookies in your browser settings. Disabling cookies may affect some Site functions. If we implement a detailed Cookie Notice or preference center, it will be linked from this section.
Do Not Track: Because there is no industry consensus, we do not currently respond to DNT signals.
7) Data Security
We protect personal information with administrative, technical, and physical safeguards, including TLS/HTTPS encryption, access controls, and regular security reviews. Payment data is handled by PCI-DSS–compliant processors. No method of transmission or storage is 100% secure, but we continuously improve our protections.
8) Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy—typically for the life of your account, to fulfill orders, and to meet legal, tax, and accounting requirements. When no longer needed, we delete or de-identify data.
9) International Data Transfers
We are based in the United States. If you access the Site from outside the U.S., your information may be transferred to and processed in countries with different data-protection laws. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).
10) Children’s Privacy
The Site is intended for individuals 18 years and older. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us and we will delete it.
11) Third-Party Links
The Site may link to third-party websites or services. Their privacy practices are governed by their own policies; we are not responsible for those practices.
To submit a privacy request (access, delete, correct, opt-out), email privacy@purelabresearch.com with your name, contact details, the nature of your request, and your state/country of residence. We will verify your identity before acting on the request.
13) Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with a new “Effective Date.” Your continued use of the Site after an update means you accept the revised Policy.
